- Website Policies

Terms,  Policies..and all that Legal stuff

PLEASE NOTE WE NO LONGER SHIP TO ITALY !!!  THIS IS DUE TO TOO MANY MISSING PACKAGES.  WE APOLOGIZE FOR THIS INCONVENIENCE.  If you order from Italy...know this in advance.  We will not gaurentee the delivery of product.  China, Hong Kong, and South America are also prone to problems.  We reserve the right to cancel your order when shipping to these destinations.This is due to extreme losses recently to these parts of the world.

ACCEPTED METHODS OF PAYMENT: We gladly accept Visa, MC, Discover, American Express and Paypal.  We do not accept checks.

ORDER PROCESSING: The All Natural Face works hard to provide you with the freshest product possible.  To extend the shelf life most products are made within 1 week of shipment. Therefore, please allow us at least 1 week to prepare your order for shipment, however, most orders are shipped within 3 business days (excluding Saturdays, Sundays and holidays). From to time, especially during busy holiday periods, your order may exceed this time frame. Also, if your particular order is not currently in stock, please allow extra time for us to replenish our supplies. We will do our best to get your order to you as quickly as possible. If you need your order by a specific date, please let us know and we will do our best to work within your specified time frame.

SHIPPING: We ship via the United States Postal Service. When your order is shipped, you will receive tracking information via email. Priority shipping in the United States is available upon request and will be priced accordingly.   International expedited services are available, please inquire for pricing. PLEASE note that international orders are going to take longer to reach their destination.  Please allow 2-6 weeks for delivery to international destinations.

RETURNS/EXCHANGES: Your business and your satisfaction is very important to us. If, for some reason, you are not completely satisfied with your order, please contact us within 3 days of receipt of merchandise, either by email or by phone at (978-261-3238) We will be more than happy to discuss an equitable solution.  We here at The All Natural Face are here because of YOU and we want to make this a pleasant experience for all.  Please note that opened and/or used products are non-returnable.

For your convenience, we offer inexpensive samples of our products and we encourage customers to try them before committing to full-sized products.

PRODUCT ACCURACY: The All Natural Face attempts to be as accurate as possible when describing or representing products on our web site. However, The All Natural Face does not warrant that the product descriptions, images, colors or other content on our site is complete, accurate, reliable, and current or error free.

PRICING: Any and all prices on our web site are subject to change without prior notification.

SALES TAX: The All Natural Face is required by law to collect 6% sales tax for all Florida sales.

PRODUCT SAFETY: As with all natural products, especially those containing essential oils, and if you are pregnant, nursing, have heart disease, high blood pressure, epilepsy, diabetes or any other health condition, please seek the medical advice of your health care professional before using The All Natural Face products.  The All Natural Face products are created with the freshest ingredients.  Because of the nature of these ingredients it is best to use any liquid products within 1 year from receipt.

MEDICAL DISCLAIMER: The contents on this site are for informational purposes only, and should never be a used as a substitute for seeking the advice of a medical professional. No content or products on this site is intended to diagnose, treat, cure or prevent any disease or condition. The All Natural Face assumes no liability for any claims arising out of the misuse, allergic reactions, or any injury suffered with the consenting use of the products offered on this site. By placing an order with The All Natural Face, you acknowledge this policy and release us from any liability if such a situation should arise.

FDA DISCLAIMER: The products and information on this site have not been evaluated by the United States Food and Drug Administration and are not approved to treat, prevent, cure or diagnose disease. You should not use any information or products on this site for the diagnosis or treatment of any disease or medical condition(s). Always seek the advice of a qualified, health care professional if you suspect you have a medical condition of any kind.

INDEMNIFICATION: You agree to defend, indemnify and hold The All Natural Face harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of The All Natural Face products sold on The All Natural Face website.

INTELLECTUAL PROPERTY AND COPYRIGHT: Any and all content on The All Natural Face web site including, but not limited to trademarks, text, graphics, logos, icons, images, layout, audio and/or video clips, digital downloads, data compilations, software, and the compilation of all content is the property of The All Natural Face and are protected by the United States and International copyright and trademark laws. No content or trademarks on this site may be duplicated, sold, modified, in whole or in part, without the express written consent from The All Natural Face.

PRIVACY: The All Natural Face respects the privacy of visitors to our web site. We do not sell, rent or trade a customer's personal information to any third parties, unless in connection with legal requirements.